Support

In the receipt email from Dodo Payments, who handle Almirah’s sales. If you can’t find it, write to us from the address you bought with and we’ll send it again.

Up to three of your own. To move it to another Mac, open Almirah’s Settings on the old one and choose Deactivate This Mac…, then activate on the new one.

Migration Assistant brings your papers and the locker across. The locker’s key is sealed to the Mac it was made on, so on the new Mac Almirah asks for your recovery key once. After that, Touch ID opens it again.

If this Mac still opens the locker, open it and move your papers somewhere safe, then write to us and we’ll help you set up a fresh locker with a new key. Without the recovery key and without this Mac, nobody can open the locker, us included. That’s what makes it a locker.

Usually the key is already active on as many Macs as it allows. Write to us from the address you bought with and we’ll sort it out.

Quit Almirah from its menu bar item and move it from Applications to the Trash. Your papers stay in ~/Almirah and the locker in ~/Library/Application Support/Almirah until you delete them yourself.

All sales are final (see the refund policy). If something isn’t working, write to us and we’ll help.